Welcome to Bright Health
We're excited to work together to make healthcare better. Together. Here's what you need to get started.
Sharing or Updating Provider Data
Completion of the Provider Roster Template is the next step in adding your providers to the Bright Health Network.
Any changes to your practice (providers or service locations) should be submitted on the standard roster template when appropriate. Please send an updated template to the Bright Health Provider Data team.
Arizona – providerdataAZ@brighthealthplan.com
Colorado - providerdataCO@brighthealthplan.com
Alabama - providerdataAL@brighthealthplan.com
Tennessee - providerdataTN@brighthealthplan.com
Ohio - providerdataOH@brighthealthplan.com
New York - providerdataNY@brighthealthplan.com
Florida - providerdataFL@brighthealthplan.com
Illinois - providerdataIL@brighthealthplan.com
Oklahoma - providerdataOK@brighthealthplan.com
South Carolina - providerdataSC@brighthealthplan.com
North Carolina - providerdataNC@brighthealthplan.com
Nebraska - providerdataNE@brighthealthplan.com
National – firstname.lastname@example.org
Texas – providerdataTX@brighthealthplan.com
Wisconsin – providerdataWI@brighthealthplan.com
Frequently Asked Questions:
Q: How long does the credentialing process typically take?
A: Credentialing typically takes between 60-90 days from the time a provider roster is received to the time a provider is reviewed at Credentialing Committee. Ensuring a provider’s CAQH profile is updated, that Bright is authorized to access a CAQH profile, and that roster data is submitted accurately all will help reduce processing time. A provider(s) is no longer with our group or his/her information has changed, can Bright update the provider within its system? The easiest way to have changes (of any kind) to your provider roster reflected is to re-submit your roster with the relevant changes inputted. For Terms, please ensure you include a “Term Date” in the respective field.
Q: How do I receive an update on provider loading and/or credentialing status?
A: If you would like to know the status of your providers being loaded into our system, please email to the provider data inbox specific to your state (email@example.com). If you would like to know the credentialing status of your providers, please email firstname.lastname@example.org.
Q: When will providers receive confirmation of in-network status?
A: Providers will receive a letter in the mail when they have passed credentialing. Please note that providers cannot see Bright Health members until they have passed credentialing and have reached their contract effective date.
Q: When can I start seeing patients?
A: Providers can only start seeing Bright Health patients after they’ve been credentialed. In the case of direct credentialing that will be when they receive a Pass credentialing notification.
Helping your Bright Health patients stay in-network is easy! Find in-network care for your patients using the Bright Health Provider Finder.
Everything you need to see Bright Health members. Download and share with your practice staff.
View our 2021 Welcome Guide:
View our Sample IDs
State Specific Resources
Contact Bright Health Provider Services:
Individual and Family Plans call 866-239-7191
Medicare Advantage Plans Call 844-223-8380