Bright Health Provider Resources

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Other Tools and Resources

Temporary Changes to Utilization Review Requirements
As a result of COVID-19, there is increased use of healthcare services and resources across the nation.Bright Health is focused on supporting our Care Partners and Providers in the care of our members to keep members safe. As a result, we are temporarily relaxing select authorization requirements for a cohort of services, effective as of March 1, 2020 and until further notice.
View our Temporary Changes to Utilization Review here. 

Billing Codes
To increase access to diagnostics and fight the spread of illness, we have updated our coverage policy to cover services obtained beginning the earlier of regulatory requirements or 3/1/2020. For more information, please visit Bright Health in the Payer Spaces area of Availity.com  and click on the “COVID-19 Billing Updates” document.

Provider Self-Service – Availity

Bright Health uses the Availity Provider Portal to integrate with you in a secure, streamlined way.

Visit Availity.com to:

  • Verify member eligibility and benefits
  • File claims electronically
  • Check claims status
  • Submit and track prior authorizations
  • Download prior authorization lists and forms
  • View news, tools, and resources



Access Availity Now


Questions about Availity?

For any questions about Availity, including how to create an account, call the Availity Client Services team at 800-282-4548

Not finding what you need? Call Provider Services

Individual and Family

Contact Provider Services for questions about claims, prior authorization, and benefits. 855-521-9352

Medicare Advantage

Contact Provider Services for questions about claims, prior authorization, and benefits. 844-223-8380

Local Support is Available

Still have a question or want to schedule an office visit? Your local Provider Relations representative can be reached at providerrelationsSC@brighthealthplan.com or 864-453-3005